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Profile and account settings

LeadsParrot separates your user profile from account settings.

The Email & Domains section includes the optional account conversation label. It applies to every new tracked conversation, including conversations sent from account-owned and workspace-owned email accounts. Workspace and campaign labels are additive. Changes affect new conversations only and do not automatically update existing tracked conversations.

It can also show Your direct mailbox connections when the verified Google identity used to sign in owns a Google direct mailbox connected to LeadsParrot. LeadsParrot matches the stable verified Google identity rather than relying only on the displayed email text.

Profile Settings​

Use Profile Settings to update your account-scoped user profile. The page is divided into Profile Details and Email Notifications sections. On larger screens, choose a section from the right-side section list. On smaller screens, use the horizontal section list above the active section.

Profile Details​

You can change:

  • First name
  • Last name
  • Profile image
  • Display timezone

Sign-in & Security​

This section manages your global LeadsParrot login, not an account-scoped profile. Changes apply across every account you own or collaborate on.

  • Add, change, or remove password sign-in.
  • Connect or remove Google sign-in for the same email.
  • Keep password and Google active at the same time.
  • Remove a method only when the other method remains active.

Sensitive changes require your current password or a fresh Google reauthentication. For Google reauthentication, LeadsParrot asks Google to use the email already connected to your login, so Google can select that session or prefill the correct email instead of showing the full account chooser. Password and sign-in method changes sign out other active sessions. Removing Google here affects login only and does not disconnect direct Google email accounts used for sending.

Profile images are account-scoped. Profile Settings shows one circular profile image slot, and the saved image also identifies you in the account Users area. When no LeadsParrot profile image is saved, these surfaces show your sign-in provider avatar when one is available, or your initials when it is not. You can upload a local image or stage an HTTPS image URL in the same slot, and LeadsParrot imports it when you save Profile Settings. Local uploads are cropped to 1024x1024. Imported image URLs must use square JPEG, PNG, or WebP images that are 2MB or smaller, and LeadsParrot normalizes them to 1024x1024 during import. Removing the LeadsParrot profile image reverts the slot and display image to your sign-in provider avatar when one is available.

Your email address is read-only.

Email Notifications​

Use Email Notifications to choose which optional transactional emails you receive for the active account. Notification preferences are grouped by workflow. Required account-access, mailbox-ownership, and payment-safety emails remain enabled and cannot be turned off.

Account Settings​

Use Account Settings for account-level settings such as:

  • Account profile
  • Billing/contact profile
  • Integrations
  • Domain & DNS Providers
  • Account AI providers

Account profile settings include the account name, account timezone, account language, and optional account logo. Account language is fixed to English. Billing/contact language follows the account language and is not edited separately. The billing/contact form provides searchable country and phone-country-code lists, including country flags and dialing codes. LeadsParrot automatically uses the account owner email as the billing/contact email and for managed provisioning user setup.

You can upload an account logo or enter an HTTPS image URL. Local images are cropped to 1024x1024. Images imported from a URL must be square JPEG, PNG, or WebP files no larger than 2MB; LeadsParrot resizes accepted images to 1024x1024. Save Account Settings to apply the logo. Saved account logos appear in the account switcher.

Your direct mailbox connections​

Open Account Settings > Email & Domains to see whether your sign-in Google mailbox is connected as a direct mailbox. This section is hidden when no matching active connection exists.

  • For the active account, This account appears and Remove connection takes you to Email Accounts, filtered to the mailbox. Review the full sending and campaign impact there before removal.
  • For another account you can access, Switch and manage changes the active account and opens the same filtered Email Accounts view.
  • For an account you cannot access, you can ask its owner and active administrators to remove the mailbox, or disconnect it immediately as the verified mailbox owner. Cross-account details do not include campaigns, workspaces, background actions, or other account data.

A disconnection request can remain open without a deadline or automatically disconnect after a positive whole number of days. You can change or clear that deadline, withdraw the request, or disconnect immediately while it is pending. Changing a deadline starts the new period when the change is saved. The connected account is notified when a request is created, changed, or withdrawn.

Immediate and automatic disconnection stop LeadsParrot from using the mailbox. LeadsParrot also attempts to revoke its Google OAuth grant. A Google revocation failure does not prevent LeadsParrot from deleting its saved authorization and completing the disconnection.

Read Direct mailbox ownership and disconnection for the complete request, deadline, immediate-disconnection, notification, and cleanup workflow.

Domain & DNS Providers​

Use Account Settings > Domain & DNS Providers to connect and manage Zapmail and Cloudflare accounts that you own or administer. Multiple accounts of each provider are supported. LeadsParrot encrypts saved API keys and Cloudflare API tokens and never returns the secret value to the browser.

Zapmail connections supply provider workspaces to Email & Domain Setup. Cloudflare has a narrower, optional purpose: it can automate the recommended custom email tracking CNAME for domains used by email accounts added through Connect Existing Email Account. A matching Cloudflare account and selected zone lets LeadsParrot add and monitor the exact CNAME for a hostname such as track.example.com. The choice is domain-level, so all connected email accounts on the same domain inherit it.

You do not need to connect Cloudflare for Zapmail-connected or managed domains. For an existing email account, you may instead add the exact CNAME manually or use track.leadsparrot.com when you cannot change DNS.

Before saving Cloudflare, test the API token and choose which accessible zones LeadsParrot may use. The token needs zone-read and DNS-edit access only for those zones. Retesting checks that access again.

Disconnecting Zapmail disables provider-workspace bindings that use it. Disconnecting Cloudflare first shows the affected domains and email-account counts. LeadsParrot does not remove existing DNS records: affected domains switch to manual DNS monitoring, and regular public DNS checks continue. This means a healthy CNAME can remain healthy after the Cloudflare connection is removed.

Display timezone​

Dates and times in your account use the active display timezone. Open Profile Settings to change how they are displayed.