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Inbox and Email Logs

Use Inbox and Email Logs to understand campaign communication after sending activity starts.

Inbox​

The Inbox is the unified reply inbox. Use it to review reply threads and manage conversations.

Email Logs​

Email Logs show campaign activity and delivery events. Use them when you need to inspect what happened after campaign emails were sent.

For tracked HTML campaign messages, the log can show Open detected, the first detection time, and whether the request looked privacy-protected, automated, or unknown. Open detected does not confirm that a human read the message. Recipient privacy features and security processing can affect the result. Treat this as an approximate engagement signal; replies are stronger evidence.

Practical workflow​

  1. Open Inbox to review replies.
  2. Open Email Logs to review sent, open-detected, replied, or bounced activity.
  3. Use campaign detail pages when you need campaign-specific context.

Notes​

  • Email activity appears after campaigns start sending.
  • Email log visibility depends on account permissions and scope.