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Login and access problems

Google sign-in does not complete​

  1. Try signing in again.
  2. Confirm you are using the intended Google account.
  3. If LeadsParrot shows a blocking sign-in error, keep the message visible and contact support.

If you previously removed Google in Profile Settings > Sign-in & Security, Google cannot automatically reconnect from the login page. Log in with your password and reconnect Google from Profile Settings.

Password login does not complete​

  • Confirm the email and password are correct. LeadsParrot intentionally does not say which value is wrong.
  • If you have not verified a new password sign-up, use the verification email or request a replacement link.
  • Use Forgot password? when you no longer know the current password.
  • After a password reset or sign-in method change, log in again because older sessions are revoked.

Verification and password-reset links expire after one hour and work once. Request a replacement verification link or start password recovery again.

I cannot see an invited account​

  1. Open Collaborations.
  2. Accept the pending invitation.
  3. Use the account switcher to select the accepted collaboration account.

Pending invitations are not switchable accounts.

I cannot edit a page​

Check whether:

  • Your role allows edits.
  • Your explicit account permissions include that product area.
  • The active workspace is locked.
  • The page requires workspace scope.