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Lead data issues

Lead Finder returns no results

  1. Broaden job titles, locations, or company filters.
  2. Remove exclude filters that may be too strict.
  3. Try fewer company attributes.
  4. Run the search again.

CSV import fails or queues unexpectedly

CSV imports run in the background.

  1. Confirm the CSV has a header row.
  2. Confirm the CSV has at least one lead row.
  3. Check the row limit shown in the app.
  4. Watch the process tray.
  5. Review Activity Log if the job finishes or fails.

Emails look masked or unavailable

Masked provider email previews are not usable email addresses. Use enrichment or reveal workflows where available to store and show actual emails.

AI column output is not useful

  1. Check placeholder names in the prompt.
  2. Preview a small set of rows before running the full job.
  3. Confirm an account AI provider model is configured in Settings.