Skip to main content

Contact support

Use the support control in the app header when you need help from the LeadsParrot team.

Open support​

  1. Click the support icon in the app top header.
  2. Choose Contact support.
  3. Select a category.
  4. Add a clear subject.
  5. Describe what happened and what you expected.
  6. Attach screenshots if they help explain the issue.
  7. Submit the ticket.

Open the help guide first​

  1. Click the support icon in the top header.
  2. Choose Open help guide.
  3. Follow the contextual guide while staying on the current app page.

What to include​

  • The page you were using.
  • The account or workspace context when relevant.
  • The action you tried.
  • Any visible error message.
  • Screenshots for visual issues.